Job Title: Funeral Services Manager
Location: 4 Dalry Road Kilwinning KA13 7HD Salary: From £30,000 depending on experience
Job Type: Full-time
Working Hours: 9.00am – 5.00pm plus out of hours as required
About Us:
Bennetts The Funeral Directors are one of the longest serving independent family run funeral directors in Ayrshire are a respected and progressive funeral service provider committed to delivering exceptional care and service to families during their most difficult times. With a strong reputation and a distinctive offering — including our unique trucker hearse — we are now seeking a Funeral Services Manager to lead and support our growing team.
Role Overview:
As Funeral Services Manager, you will play a key role in the day-to-day management of our operations across three funeral homes. This is a hands-on leadership role that combines operational oversight, client service, community engagement, and fleet coordination.
Key Responsibilities:
- Oversee the daily operations of three funeral homes, ensuring high standards of care and service
- Manage and coordinate the external hire of our silver fleet and unique trucker hearse to other funeral directors
- Provide direct assistance and chauffeur driving duties on funerals as required
- Develop and expand our repatriation services within the UK and Ireland
- Promote and raise awareness of our trucker hearse across the profession and to the wider public
- Represent the company at community events and support local initiatives
- Adhere to and promote our company dress code and professional standards
- Lead by example, maintaining a compassionate and client-focused approach at all times
Requirements:
- Minimum of 3 years’ experience in the funeral industry
- Full UK driving licence (essential)
- Must hold or be willing to undergo a Disclosure and Barring Service (DBS) check
- Impeccable presentation and adherence to company dress code
- Strong organisational and leadership skills
- A flexible and proactive attitude
- Willingness to engage in community events and act as a company ambassador
Why Join Us?
This is a unique opportunity to take on a leadership role within a close-knit team and be part of a company that values innovation, tradition, and community. You'll have the chance to make a real impact while supporting families and promoting one of the most distinctive fleets in the profession.